Recent Storm Damage Posts

Why SERVPRO Is a Great Choice for Your Large-Scale Storm Loss!

5/22/2019 (Permalink)

Relying On SERVPRO 

In the event of a major storm, fire or flood in Elizabethtown, Ky, commercial property owners may obtain a faster and more professional response from a local franchise location of a national restoration company. Here are three reasons to choose SERVPRO to handle catastrophic loss.

1. Many Franchise Locations

SERVPRO has more than 1,700 franchise locations. This means that the closest professionals can arrive on site in four hours or less, which may be faster than other regional mitigation and restoration services. In the event of widespread damage such as flooding or storm damage, additional experts and equipment may report from nearby locations. In that case, several franchises will come together to meet your needs.

2. National Corporate Support

The backing of one of the nation's leading mitigation and restoration companies enables local franchises to be better trained and equipped than most independent companies. Insurance jobs are only offered to locations that satisfy all of the requirements of a 21-point Participation Agreement. This oversight and company-wide services such as the Claims Information Center elevate the standard of service and make SERVPRO the right choice in the event of catastrophic loss.

3. Industry-Leading Standards

This national corporation is also a certified training school for the Institute of Inspection Cleaning and Restoration. Each franchise must employ at least one technician who specializes in a particular area such as storm damage to maintain certification. The IICRC requires technicians to obtain continuing education credits to ensure that professionals keep up with current best practices in the mitigation and restoration field. This means that the work performed by these employees should be up to the highest standards in the industry.

All of these factors enable SERVPRO of Hardin/Larue Counties to respond to catastrophic loss caused by fires, flooding or storms faster and more effectively than independent mitigation or restoration companies. Within one hour of contacting the national corporation, property owners can expect a response from a franchise in Elizabethtown, Ky.

Isn't All Water the Same?

5/22/2019 (Permalink)

Warmer months can bring large amounts of rain to the Elizabethtown, Ky area. When this happens, it can sometimes result in flooding. When filing a water damage claim with your insurance, it is necessary that claims have accurate assessments of the damage sustained to a property. Pre-testing water damage can help you deliver an accurate insurance claim.

1. Water Categorization

Water categorization refers to the type of water and its level of contamination. There are three categories.

  • Category 1 – White Water

White water is considered clean water. It comes from a sanitary source, but prolonged standing could lead to contamination from other sources.

  • Category 2 – Gray Water

Gray water is contaminated water. This water presents as a darker color and likely has unsafe levels of chemical and biological matter. Avoid contact with the skin and do not consume as it may make you ill.

  • Category 3 – Black Water

Black water is contaminated and dangerous. This water is likely contaminated with sewage and other toxic chemicals. Contact or consumption could cause serious illness or disease.

2. Category Classification

Pretesting will also provide a classification to the damage. Each category and level require different restoration and mitigation practices which effects price. There are four classifications.

Class 1 water damage means minimal exposure. This means that water is affecting a small area of a room and that there is minimal absorption into the surrounding materials.

Class 2 water damage involves an entire room and a lot of water absorption into surrounding materials. 

Class 3 water damage involves the highest level of water absorption. This level of damage typically requires significant repair or replacement of all materials in the space.

Class 4 is more related to drying times than water damage. This level involves specialty drying equipment and times due to deep pockets of saturation.

Pre-testing provides an overview of the damage inflicted on a property. The higher the category and classification level the more extensive the repair. Therefore, testing the water before a restoration provides an accurate picture and price point for the claim being made.

Winter Storm Preparation Tips

11/29/2018 (Permalink)

Do you know how to properly prepare for an oncoming winter storm? If you live in the Hardin County area, you know how important preparation is when it comes to these winter storms.

The first thing you need to do is make sure that all of your pipes and water mains are thoroughly protected against freezing. You can call on a professional storm damage control service to help you in this regard. SERVPRO of Hardin/Larue specializes storm damage prevention.

Preparation for Winter Storms is a Must in the Hardin county area.

There are several key things that you will need to do in order to make the proper preparation for possible storm damage in your area. The first thing you will need to do is make sure that your pipes are in good condition.

A team of winter storm experts can show you how to weather-proof them so that they will not freeze. It's a good idea to replace any pipes or fitting that are showing cracks or other signs of age.

Make sure that all of your heating systems are in good running order. If they have not been cleaned in quite some time, you will need to see to this to help prevent possible fire damage. You can call on our team of experts to help you in this area.

Your next step should be to install a new set of storm windows. These should be fitted with a plastic lining on the inside. This will help to provide an extra layer of insulation that will work to keep the cold outside air from entering your home.

You will also need to make sure your home is properly insulated. It's a good idea to caulk and weather-strip all of your doors and windows.

Winter storms can be extremely unpredictable. Pipes, fixtures, and sewage systems that lasted through a previous storm may not make it through the next one. If you have any doubts about the ability of your home to survive severe storm damage, call an expert to help you get ready for it.

SERVPRO of Hardin/Larue is ready to answer questions and help you to get your home up to speed. If you live in the Hardin County area, call for an appointment and visit from our friendly service team today. 

Ice causes Water Damage

11/29/2018 (Permalink)

Winter in Kentucky is coming ! This winter season storms my cause damage to homes in the area. SERVPRO of Hardin/Larue is here to help! Our crews were on standby to help the residents of these counties in a storm situation.

One home in Hardin county had an ice dam form on the roof. Water seeped into the attic and walls. Snow needed to be removed from the roof so that the source of the water could be taken care of.

Our crew was onsite to make sure all water was extracted and to dry the walls, ceiling, and floors. The wet insulation needed to be removed from the walls and ceilings.

SERVPRO of Hardin/Larue can help you in a storm situation! You can call us at 270-360-0448 or all of your water mitigation needs.  

Use extra caution when navigating flooded roads during a storm

9/2/2018 (Permalink)

Driving on the roads during a storm doesn't seem like that big of a deal to some.  Getting home is often the biggest concern on someone's mind and choosing an alternate route just doesn't seem efficient.

When flood waters raise it is hard to distinguish just how high the water level is.  Underestimating the power of a few inches of rain has left more than one driver stranded in the middle of the river flowing road.

Always pay attention to the emergency ponderer's warning signs on roads and back trails.  Using extra caution when signs aren't present reduces the risk of being stranded as well.

When water levels flood roads and buildings sustain damage, SERVPRO is your choice for repair and mitigation.

Why SERVPRO?

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today

When the Power is Out, the Generator should Stay Out as well

9/2/2018 (Permalink)

When the lights start to flicker one's first instinct is to grab the flashlights to be ready if the power goes out.

There is a large number of homeowners and businesses that own generators that can keep the vital systems in a building running.

The generators, which run on gas, exhaust fumes very similar to your automobile.  Making sure these fumes don't come back into your home is extremely important.

Generators should be placed Outside in order to exhaust the fumes out into the open.  Even putting the generator in the garage is not safe practice, the generator should be outside of the home and venting away from any fresh air inlet.

When the power goes off and your property sustains property damage, call SERVPRO to do your repairs and mitigate the damage.

Professional Storm Restoration Services Provide the Best Solution

5/21/2018 (Permalink)

Natural disasters can happen fast. Even if storms or other weather events are expected, storms can suddenly change course and become worse than projected. They can leave things like hurricane damage, excess ground water, flood water from river flooding, hail damage, frozen pipes, ice damming and ice damage behind.

When there is storm damage that includes wind damage, flooding, roof damage, a roof leak requiring roof repair, and water damage to your home or business you need the professional services of experts in storm restoration. The faster you get expert help with wind or water damage, the less permanent destruction you'll see.


Professional Help is Best


It's always best to hire experts in storm restoration when the unthinkable has happened. They can remove flood water and dirty ground water thoroughly. They know how to extract water fast with professional water removal using drying equipment, before standing water can create more damage from mold and mildew. Water restoration is a complicated process.

Professionals get businesses or homes dry again by using proven water restoration techniques. They'll sanitize and deodorize areas that have experienced flooding, whether it resulted from hurricane damage, river flooding or tornado damage. Professionals use special sensing equipment to find hidden water damage behind ceilings or walls. Storm restoration is something you never want to tackle on your own. It needs to be done right.


Steps Behind Water Extraction


When you call water restoration experts, the first step they'll take is to come to the home or business to evaluate the extent of water damage. Since they've seen the damage that comes from flood water, ground water, hurricane damage and storm damage, they have experience that helps them to know exactly what methods will be best for your storm remediation. Here are some of the steps they'll take:


- Water Removal - The first thing professionals do is remove the water quickly. Using specially designed flood pump technology and industrial strength wet and dry vacuum equipment, thorough home restoration will soon be underway. In cases of river flooding or damage by other types of standing water, after a flood pump is used, the water is evaluated for levels of bacteria and put into a category.

- Professional Drying - Professional, industrial grade dryers are used in water restoration service. After flood pumps have removed water, it's crucial to begin the drying process. Even when things look dry to the touch, they can still be wet. Specialty blowers are used to create airflow across previously flooded surfaces.

- De-humidification - A special complementary service to drying makes sure water is thoroughly removed from drywall and other building materials. Experts in storm restoration use specially designed meters to track the drying progress to be sure you get the most effective storm remediation.

- Cleanup and Sanitizing - After water is removed with a flood pump and other equipment, a critical part of your total home restoration is to have the area professionally cleaned and sanitized. River flooding and flooding due to hurricane damage or other storm damage features ground water and flood water that can be filled with bacteria or potentially dangerous organisms. Sanitizing after storm damage is an important part of storm remediation.


Winter Storms Create More Challenges


Winter storms like blizzards and whiteout situations can create ice damming, frozen pipes, hail damage, ice damage, wind damage and other problems making home restoration a challenge. There may be denting from hail damage, ice dam formation, frozen pipes, roof damage, severe ice damming, wind damage and damage from a roof leak requiring roof repair. These situations call for professional storm remediation. Frozen pipes require specialized treatment to thaw. Roof damage with a roof leak needs to be assessed so problem areas can be fixed correctly.

In an ice dam situation, shingles and gutters can be permanently damaged if it isn't corrected early. Ice damming left unchecked can lead to further flooding or roof leak scenarios leading to expensive roof repair situations. Wind damage, hail damage, ice dam events and ice damage can be incredibly destructive. Ice damage including an ice dam can lead to roof damage needing roof repair due to excessive weight. Professional home restoration is always the smart choice.

Best Tips for Getting Rid of Bad Smells After Flooding

5/21/2018 (Permalink)

Storm Damage Best Tips for Getting Rid of Bad Smells After Flooding Drying system in use after flood damage.

Flood water can leave your home with a funky smell. Whether the flood introduced mold growth or caused a sewer backup, you don't want to let the bad smell linger in your home any longer than necessary. It can be hard to completely remove the odors on your own. After all, it could take some high-quality equipment to really rid your home of the aromas. When you want to do more than cover up a funky odor, you need to turn to water and storm damage remediation experts. Consider these tips as the professionals get to work:

• Find the Source: Bed smells usually have a source. When you find the source, such as sewage loss or mold growth, you can address the problem better.
• Get Rid of Water: Before you can really take care of the scent problem, you need to make sure the water issue is cleared up. Removing excess water from your home can also help you avoid further damage.
• Disinfect the Area: Using a powerful cleaner can help you kill the fungus or bacteria causing the smells. If you don't clean the area, you may only end up covering up the unwelcoming odors.
• Deodorize the Area: After a thorough cleaning, you can start the deodorization process. Your cleanup team may want to spray the area directly.
• Deodorize the Air: Because scents can waft throughout a home, you may also need to use a mixture to absorb the smells from the air. You may be able to use items you have on hand, such as cat litter, vinegar or baking soda, to freshen the air.

Flood water can cause a lot of issues in your home. After the waters have been cleaned up, you may notice a lingering aroma. This could be due to mold growth or dirty water. With a little bit of work and some help, you can get rid of the bad smells.

Be Ice Storm Ready

11/27/2017 (Permalink)

Whether there is heavy rain, freezing temperatures, damaging winds, or sleet and snow; all of these can cause property damage. You can't control Mother Nature but you can be prepared so here are some tips to help you:

-Check for tree limbs and branches that might have fallen.

-Roofs, pipes and gutters should all be inspected and make sure they are in proper working order. Clear gutters from debris, a damming effect could cause roof damage or interior water problems. Downspouts should be facing away from the home or building.

-Clean your chimneys and exhaust systems from debris.

-Test your gas lines for leaks.

-Inspect your property for proper drainage.

-Protect pipes from freezing by allowing water to drip when temperatures dip below freezing. If any pipes are under cabinets leave the cabinets open. Make sure exterior pipes are properly insulated.

-If there are any outdoor faucets, you might want to shut the water off.

-Make sure all exterior doors and windows have sufficient weather stripping.

Do you have an ERP for your business? Ask your SERVPRO Sales and Marketing Representative! 

SERVPRO Storm Teams

11/27/2017 (Permalink)

As we all know, almost everyone has been touched by a weather event in the U.S. over the past few years. Sometimes we know a storm is coming and we prepare the best we can and it still isn’t enough. Neighborhoods, cities, towns and even states are displaced by storms. All resources are stretched to the breaking point including shelter, food, and water. These are just the basic of necessities that are hard to take care immediately following a devastated storm. We at SERVPRO have teams all over the country who are called Storm Teams. These Storm Teams have the equipment, manpower and knowledge to hit the ground running to help clean up and restore after a disaster. Our corporate office does a great job of dispatching our Storm Teams to right place so that we can help communities get back on their feet. SERVPRO works with the people, insurance companies and authorities to get the area back to normal as quickly as possible. When you see the next storm headed to a city rest assured SERVPRO is ready to respond where we are needed.

What To Do During A Flood

9/1/2017 (Permalink)

Staying Safe Indoors
  • Turn off the power and water mains if instructed to do so by local authorities.
  • Boil tap water until water sources have been declared safe.
  • Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.
  • Continue listening to local area radio, NOAA radio or TV stations for the latest information and updates.
  • Don’t use gas or electrical appliances that have been flooded.
  • Dispose of any food that comes into contact with flood water .
Staying Safe Outdoors
  • Don't walk, swim or drive through floodwater. Just six inches of fast-flowing water can knock you over and two feet will float a car.
  • If caught on a flooded road with rapidly rising waters, get out of the car quickly and move to higher ground.
  • Don't walk on beaches or riverbanks.
  • Don’t allow children to play in or near flood water.
  • Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.
  • Stay out of areas subject to flooding. Underpasses, dips, low spots, canyons, washes, etc. can become filled with water.

Article from redcross.org 

Make Sure To Be Prepared. Have A Survival Kit!

9/1/2017 (Permalink)

Being prepared means being equipped with the proper supplies you may need in the event of an emergency or disaster. Keep your supplies in an easy-to-carry emergency preparedness kit that you can use at home or take with you in case you must evacuate.

At a minimum, you should have the basic supplies listed below:

  • Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)
  • Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home).
  • Flashlight [Available on the Red Cross Store]
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible) [Available on the Red Cross Store]
  • Extra batteries
  • First aid kit [Available on the Red Cross Store]
  • Medications (7-day supply) and medical items
  • Multi-purpose tool
  • Sanitation and personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket [Available on the Red Cross Store]
  • Map(s) of the area
Consider the needs of all family members and add supplies to your kit. Suggested items to help meet additional needs are:
  • Medical supplies (hearing aids with extra batteries, glasses, contact lenses, syringes, etc)
  • Baby supplies (bottles, formula, baby food, diapers)
  • Games and activities for children
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Two-way radios
  • Extra set of car keys and house keys
  • Manual can opener
Additional supplies to keep at home or in your survival kit based on the types of disasters common to your area:
  • Whistle
  • N95 or surgical masks
  • Matches
  • Rain gear
  • Towels
  • Work gloves
  • Tools/supplies for securing your home
  • Extra clothing, hat and sturdy shoes
  • Plastic sheeting
  • Duct tape
  • Scissors
  • Household liquid bleach
  • Entertainment items
  • Blankets or sleeping bags

Click here for more information - Red Cross Survival Kit