Recent Posts

SERVPRO Sump Pump Tip's

3/21/2020 (Permalink)

Sump pump's keep homes from flooding by pumping away ground water that collects around the house when the ground is saturated. The reason the sump pump is so important is flooding. Flooding is the #1 most common disaster in the United States. Insurance claims average around #3 BILLION dollars per year. So, here's a few tips from your local SERVPRO to hopefully keep your home/ basement dry.

Tip #1 - Install your pump on an isolated circuit to prevent fire hazards.

Tip #2 - Don't underestimate the weather. The average homeowner will typically experience a home disaster of some kind once every 25  years. Just because it's never happened before does NOT clear you next time.

Tip #3 - A battery back-up sump pump is always a great idea. Especially if your home is susceptible to flooding.   

SERVPRO has been extracting water and slug from homes since 1967. We were here for our customers yesterday and we will be here for you tomorrow. 

Advise form SERVPRO on Smoke Detectors

3/21/2020 (Permalink)

If 1 in 10 fires results in a destroyed home then 0.03% of individual homes are destroyed by fire in a year. That would mean that chances of having a home burned down would be approximately 1 in 3000 ballpark. Having said that, SERVPRO would like to give a few pieces of advise on fire alarm safety that could save your life.

When it comes to smoke detectors make sure they are dusted monthly and tested. batteries should be changed out twice a year. A good time to do that would be during daylight savings time. If you have kids in the home let them help. Use this time to talk about escape plans or fire safety practices. 

There should be one smoke detector on each floor, possibly placed in the hallway, and one per sleeping area/ bedroom. The average lifespan of a smoke detector is 10 years. SERVPRO suggests replacing it at that point if not sooner as you conduct your monthly tests and hear it getting weak. 

Our SERVPRO team is always here to help. 

SERVPRO has Specialized Training

3/17/2020 (Permalink)

SERVPRO is prepared to clean and disinfect or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables/ chairs. Other spaces mentioned in the CDC's guidance for commercial space include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html 

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html 

SERVPRO Water Damage Tips

3/17/2020 (Permalink)

When water damages occur in your home or workplace, avoid the frustration and potential risk of handling the cleanup yourself. Your local SERVPRO Professional will respond quickly, with the right equipment to dry and help protect your property.

  • Water Damage Response Tips for Property Owners
  • (These tips are for clean water situations only.)
  • Shut off water source if possible, and it can be done safely.
  • Remove excess water by mopping or blotting.
  • Remove and prop up wet upholstery cushions for even drying. Do not put cushions in the washing machine. 
  • Place aluminum foil or wood blocks under furniture legs. 
  • Hand furs and leathers separately at room temperature. 
  • Remove oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting. 

Even small water damages have the potential to cause serious issues later. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property.

If you have any questions or need any help give SERVPRO a call!

We can help with Mold

3/10/2020 (Permalink)

Many people think that Mold Remediation, Mold Removal and Mold Restoration are the same thing. However, SERVPRO has a team of professionals that would like to share those differences with you.

*Mold Remediation narrows in on those especially problematic areas of mold.                                                                                                                           

*Mold Removal is necessary when you have  significant mold buildup. SERVPRO professionals can perform a mold inspection, determine if mold is present, measure its level and remove it if necessary. Furthermore, we will address the source of the mold.

*Mold Restoration is when a company you select (SERVPRO) comes in and finds the root of your problem, pinpoint areas in which mold has become excessive and do everything possible to move those levels back to an acceptable level. 

Often times SERVPRO will have air samples taken. These samples identify the type of mold spore present and their concentration. These spores are reproductive spores as opposed to dormant spores. Pinpointing the type of mold present with a spore sample makes it that much easier for remediation experts to figure out the best possible approach to tackling this problem.

In conclusion, if your mold covers a large area (10 square feet or more), it's best to call professionals. Call SERVPRO.

Biohazard and Trauma Cleanup

3/10/2020 (Permalink)

As SERVPRO professionals we are trained to safely remove and dispose of biohazardous substances in accordance with OSHA and health regulations. Failure to properly remove biological and chemical contaminants can contribute to unhealthy and hazardous environments.

When SERVPRO is called out on a biohazard/ trauma cleanup we take ALL safety precautions. SERVPRO specializes in removing potentially harmful contaminants such as blood and other body fluids, and odors from the scene. Blood and body fluids can contain bloodborne pathogens and potentially cause diseases. 

The situations in your life that warrant this type of attention from any company are typically not calls anyone wants to make. Having said that, SERVPRO is here to make that process as comfortable and easy for you as possible. 

Trusted since 1967. Call SERVPRO we want to help. 

How to Restore Your Kentucky Home After Flood Damage

12/2/2019 (Permalink)

Heavy rain is a common cause of flooding in Kentucky, and it can cause contamination and damage to the structure and contents of your home. After a flood, the majority of homeowners are worried about getting the house looking great once again. However, recovering from flood damage involves more than just cleaning up the water, replacing the carpet and repainting the walls. Your priority should be ensuring that your property is safe.


Flood damage in your Hardin County residence creates the ideal environment for poor indoor air quality and mold, which can cause health effects. If you do not perform the post-flood restoration process well, the contamination from mold and bacteria can affect your home’s structure. Acting quickly after the incident can help prevent further damage.

Some steps you should take after floodwaters enter your house include:

• Call your insurance provider, meet the adjuster, follow the lead--if suggested--Ask if SERVPRO Is an Approved Vendor

• Hire an electrician if the water rose as high as the outlets, electrical panels, or switches of your house, or if it got to appliances or fixtures. Having an electrician check these items before turning the power back on ensures safety.

• Hire an HVAC expert to inspect your heating and cooling system, particularly if you suspect that the water got into ducts or heat registers.

• Hire a flood damage cleanup company to extract the water, remove the debris, and sanitize the affected areas.

SERVPRO of Hardin/Larue Counties Can Offer Many of the Above Services


SERVPRO is the company you can trust to perform effective flood cleanup in your home. Our Water Damage Restoration Technicians (WRTs) are skilled in handling any flood cleanup scenario. We can arrive quickly to your residence, assess the destruction, and determine the steps to take towards restoring your home to its preloss state whenever possible.

Our technicians evaluate if it is possible to decontaminate the structure and contents or not. The decision to replace or repair depends on the porosity of the materials, pretest results, and type of contamination. We remove and dispose of porous items like carpet and pad appropriately since we regard them as infectious waste. If there is standing water, we can extract it using powerful portable pumps.

If necessary, our technicians can pressure clean the structural components of your property and then use an EPA approved disinfectant to disinfect affected surfaces. We also wash and dry interior wall surfaces and other inaccessible areas that rising water or sewage has contaminated. Our crew also removes any final debris and water and disposes of them in the right way. Once the cleaning procedure is complete, we place air movers and dehumidifiers in a property to speed up the drying process. We have the expertise to deal with the flood damage to make it “Like it never even happened.”

Flood damage calls for efficient cleanup services. SERVPRO of Hardin/Larue Counties can help you restore your flood-damaged home. Call us 24/7 at (270) 360-0448 for emergency restoration services.

SERVPRO is Your Innovative Leader in Storm Mitigation

12/2/2019 (Permalink)

With the winter season upon us, it is important to be ready for harsher weather. A disaster can strike at a moment’s notice!

Technology is working hard to let us be aware of danger with more time to prepare before it hits! Technology can also be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare. Below are a few things that will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. It's a good idea to save an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary. 

For commercial businesses, SERVPRO of Hardin/Larue Counties can gather all of our your emergency information for you and compile it in an App that can be digitally accessed at any time. 

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government, for the most up-to-date information in a disaster situation. 

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. 

An Emergency READY Profile from SERVPRO of Hardin/Larue Counties, will provide a FREE assessment of your facility to help prepare you, your property, or your business for an any emergency. By developing a SERVPRO Emergency READY Profile for your property or business, you minimize business interruption by having an immediate plan of action. 

Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. Put help in the palm of your hand with the Ready Plan App.  

Get in touch with SERVPRO of Hardin/Larue Counties today for more information on developing an ERP for your property or business! Call us Today: 270-360-0448

One Simple Rule to Ensure Your Business Reopens After a Disaster

11/1/2019 (Permalink)

Truck, hooked up to a trailer, parked in from of a commercial building Save time and protect your business from disaster with a complimentary Emergency Readiness Profile!

When you run a business; time is money. Every minute that your business is closed down due to flooding, a fire or another disaster, you're losing profits and your employees are losing income. It's inconvenient for your customers and expensive for you and the employees who count on you. So, how can YOU minimize the effect a disaster has on your business?! Easy. Be prepared.

Did you know that only 50% of businesses will reopen after a disaster? The single, most important thing that you can do to prevent your business from becoming a statistic is to be prepared before disaster ever strikes. That's one reason that we recommend an Emergency Ready Profile to all of our commercial clients. 

This simple profile takes only a few minutes to complete, requires minimal effort on your part and can save precious time when it matters most. Did we mention that it's FREE?! Our ReadyPlan program means that you can have the location of water shut offs or electric boxes available right in an app on your phone. It also lists emergency numbers and the appropriate contact person for multiple situations. You can share access to this app with anyone you see fit.

On the beach in Malibu when a water lines busts? Not a problem! Your employees have the Ready Plan app available with the water shut off location documented for quick shut off and SERVPRO of Hardin/Larue Counties already has your important information and is ready to handle your situation.

Need an ERP for your business?! Call us today 270-360-0448!

Prevention is Key When It Comes to Fires

9/10/2019 (Permalink)

Fire Damaged fireplace mantel and debris Damage from a fire before mitigation

Fires will always happen, but we prefer that you personally never have to experience one! If you do, click here for tips on what to do until help arrives. 

Fires devastates homes and businesses and cause damage in numerous ways. Not only is fire destructive, but it also leaves behind lingering and pervasive odors. Furthermore, your home or business may also have extensive water damage that results from the firefighter’s efforts to extinguish the flames. The professionals at SERVPRO® of Hardin/Larue Counties have the specialized training, equipment and experience to make it "Like it never even happened".

To increase the odds that you’ll stay safe, consider these common causes of fire. Use this information to plan how to make your home or business a safer place:

  1. Cooking: Avoid splattering grease, never leave kitchens unattended and keep flammable materials away from heat sources.
  2. Heating Equipment: Have your furnace checked regularly and keep portable heaters away from combustibles.
  3. Smoking: If you smoke in or near the house, always make sure the cigarette butt is fully put out and make the bedroom off-limits to smoking.
  4. Electricity: Look out for frayed cords, the overuse of extension cords and overloaded outlets, and don’t run electrical wires under rugs or heavy furniture.
  5. Candles: Never leave them unattended and keep them out of the reach of children or pets.
  6. Children: Keep them away from matches and lighters to suppress any curiosity they may have about what happens when different items burn.
  7. Inadequate wiring: It’s often found in older homes and apartments. Have a professional electrician check yours.
  8. Flammable Liquids: Keep fuels, solvents, cleaning agents, thinners, adhesives, and paints away from heat sources.
  9. Holiday Decor: Keep your Christmas tree well-watered and away from heat sources. Check decorative lights for damage and never place candles on or near Christmas trees.
  10. Grills: Keep them away from your home, deck rails, tablecloths and tree limbs. And never use them indoors, including your garage.

SERVPRO® of Hardin/Larue Counties has the knowledge, professional equipment and ability to get you back to your life. Besides the easily accessible areas, we also examine wall cavities, duct work, crawl spaces and plumbing chases to establish whether they also suffered any smoke or fire damage. We ensure that all fire damage is cleaned, repaired, or removed and leave your home or business "Like it never even happened".