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What to Do after a Commercial Water Loss

11/29/2018 (Permalink)

The harsh truth is that a water damage disaster can occur at any time – day or night.

In such an unfortunate circumstance, you may be forced to close down your business for a while as you try to get things back in order. You will certainly incur significant losses in terms of productivity and revenue.

If you fail to handle the commercial water damage properly and early, you can be faced with more losses and property destruction.

Fortunately, if you stay calm and take the right steps to mitigate the damage, you can save yourself a lot of stress and money. Knowing what these steps are, makes the difference between having to rebuild afresh and doing a few repairs.

So, what should you do after a commercial water disaster?

4 Important Things to Do After Commercial Water Damage

1. Switch Off the Main Power Supply

After a water disaster, the last thing you want is more emergencies. If you don’t switch off the power, you risk getting yourself or your employees electrocuted.

Maybe you will be smart enough to avoid the electrocution, but what about the risk of a fire outbreak?  We all know that water plus electricity equals double trouble.

If you are not able to safely switch off the power, unplug all your electrical appliances from their sockets and move them to higher areas of the room like counters or office desks to prevent them from coming into contact with water.

2. Use Disinfectant When Necessary

If the flooding in your commercial building is caused by a burst sewer pipe (which is usually the case), avoid drying the water with a rag. We know that you may want to get things back in order as soon as possible, but this is not the way to go.

The water is full of bacteria and harmful to your health. Instead, use a disinfectant on hard surfaces such as furniture and leave the general clean up to professionals.

3. Salvage and Dry Important Items

When your business property is affected by water damage, mold and mildew are things you’ll certainly worry about. Moreover, the more your furniture and equipment stay in the water-logged building, the more they get damaged.

You will need to take out wet items to dry and prevent mold growth. Do not stress about the walls or ceilings at this point. Just focus on saving what you can actually salvage from the situation. Also, ensure you save important paperwork and backup your electronic data (in case you didn’t).

4. Contact Your Insurance Provider

You need to notify your insurer of the water damage shortly after the disaster strikes. Be sure to describe the degree of damage, when happened, and the required repairs.

Provide as many details as you can, because this will be useful when seeking compensation. Sometimes, insurers may ask for photographs and videos of the damaged items as proof. So, ensure you document the damage before you start moving things.

5. Seek Commercial Restoration Services

You may have sun-dried some of your wet items, but this is not enough. They still need to be disinfected and given a proper restoration. Moreover, things like removing molds on walls and ceilings will require some professional expertise.

This is where SERVPRO comes to your rescue. This well-trained and equipped team will drain excess water from your premises and completely dry the whole place. They will also assess the extent of the damage and make necessary repairs. 

Additionally, they will have your property smelling fresh with their top-of-the-line odor removal techniques. With their excellent and affordable services, you will not need to rebuild afresh. That’s too expensive and time-consuming – a simple restoration from experts will do. 

Winter Storm Preparation Tips

11/29/2018 (Permalink)

Do you know how to properly prepare for an oncoming winter storm? If you live in the Hardin County area, you know how important preparation is when it comes to these winter storms.

The first thing you need to do is make sure that all of your pipes and water mains are thoroughly protected against freezing. You can call on a professional storm damage control service to help you in this regard. SERVPRO of Hardin/Larue specializes storm damage prevention.

Preparation for Winter Storms is a Must in the Hardin county area.

There are several key things that you will need to do in order to make the proper preparation for possible storm damage in your area. The first thing you will need to do is make sure that your pipes are in good condition.

A team of winter storm experts can show you how to weather-proof them so that they will not freeze. It's a good idea to replace any pipes or fitting that are showing cracks or other signs of age.

Make sure that all of your heating systems are in good running order. If they have not been cleaned in quite some time, you will need to see to this to help prevent possible fire damage. You can call on our team of experts to help you in this area.

Your next step should be to install a new set of storm windows. These should be fitted with a plastic lining on the inside. This will help to provide an extra layer of insulation that will work to keep the cold outside air from entering your home.

You will also need to make sure your home is properly insulated. It's a good idea to caulk and weather-strip all of your doors and windows.

Winter storms can be extremely unpredictable. Pipes, fixtures, and sewage systems that lasted through a previous storm may not make it through the next one. If you have any doubts about the ability of your home to survive severe storm damage, call an expert to help you get ready for it.

SERVPRO of Hardin/Larue is ready to answer questions and help you to get your home up to speed. If you live in the Hardin County area, call for an appointment and visit from our friendly service team today. 

Ice causes Water Damage

11/29/2018 (Permalink)

Winter in Kentucky is coming ! This winter season storms my cause damage to homes in the area. SERVPRO of Hardin/Larue is here to help! Our crews were on standby to help the residents of these counties in a storm situation.

One home in Hardin county had an ice dam form on the roof. Water seeped into the attic and walls. Snow needed to be removed from the roof so that the source of the water could be taken care of.

Our crew was onsite to make sure all water was extracted and to dry the walls, ceiling, and floors. The wet insulation needed to be removed from the walls and ceilings.

SERVPRO of Hardin/Larue can help you in a storm situation! You can call us at 270-360-0448 or all of your water mitigation needs.  

Top 5 Culprits for Commercial Roofing Leaks

9/2/2018 (Permalink)

Sitting in the entryway of the Advertising firm's office John felt a light sprinkle hit his hand as he was checking his email.

"Maybe it was just in my mind" he said to himself as he brushed the feeling off as accident.  Then cam another drip....and another.....John looked to the ceiling to find one of the ceiling tiles with a ring of moisture.

There were strong winds and rain in the prior week but today was sunny and not a cloud in the sky.  It was obvious to John that something wasn't right so he contacted his building's maintenance manager and asked him to take a look.

The maintenance manager knew the water was coming from the roof , and that it was probably one of the 5 problems that normally cause water damages in commercial roofs.

  • DAMAGED PERIMETER FLASHING

  • OPEN ROOF PENETRATIONS

  • ROOFING MEMBRANE DAMAGE

  • AGE OF THE ROOFING SYSTEM

  • PONDING WATER OR CLOGGED DRAINAGE


Once the source was identified the work began to clean up the damaged building materials that the leak had caused.  Trying to do this while still keeping the office running meant calling SERVPRO to help mitigate the damage.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO

SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do you know where your Shutoffs are?

9/2/2018 (Permalink)

Knowing where your shutoffs are in your commercial building could save you thousands of unnecessary damage to your building.

Often times building owners will rely on the Fire Department to come in and shut off the water to the buildings once a loss has occurred.

Knowing where your shutoffs are and clearly marking them enables the building owner to shut off water several minutes before first responders can.

In the case of sprinklers that malfunction and turn on, just 1 minute less of water flowing could cut days off of a drying project.

If you don't already , make sure you put together a plan of where the following shutoffs are:

  • Gas

  • Water

  • Electricity


Commercial buildings often times require elevated training and equipment to dry and repair.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints.

We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO

SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Routine Fire Sprinkler Inspections are important to your building's health

9/2/2018 (Permalink)

Of the many tasks assigned to a Maintenance Manager, making sure the building's sprinkler system is in proper working condition is on the top of the list.

Fire suppression during a building fire replies on the sprinkler system doing it's job of containing/eliminating the fire.

Different types of materials within the structure, along with the amount of time the materials were in contact with the fire, will affect the level of damage that a building incurs.

Once the fire is extinguished, knowing how to properly mitigate and repair the building with the various materials in it is important.

If you find yourself needing mitigation for your fire damage give SERVPRO a call today.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Sometimes your Kitchen just needs to Vent

9/2/2018 (Permalink)

We’ve all been there, it seemed like a good idea to cook the bacon on High heat but that Text from a friend or the person that distracted us from our stove was enough to make it happen.

“It” is that smell that enters your nostrils that makes your hard race as you run to the stove and turn down the heat.  As you fan smoke away from the pan you realize you’re spreading this smoke into other parts of the kitchen.  You reach for the fan and turn it on for the first time in a while.  

Cranking the knob up to high you look over at the smoke detector and the race is on.

“Will the fan suck up the smoke before it gets to the smoke detector and informs everyone in the house you’ve just burned the bacon?”

The Kitchen Fan is mostly a Reactive function in the kitchen.  It rarely gets turned on until smoke comes out of a pan or that pot of water starts to fog up the room.  

The perfect time to turn on the fan is actually Before you turn on the stove and start cooking.  The main purpose of the fan is to eliminate heat and odors from the cooking that you’re doing.  The moisture and odors tend to stick to the walls of your kitchen.

The odors and moisture builds up and can turn your kitchen area into a feeding ground for microbial growth.  

How do you reduce the chance for moisture and odor issues in your kitchen? Be proactive and turn the Fan on every time you turn the stove on.


If you ever do run into issues in your Home or Commercial building reach out to SERVPRO and we’ll come out and take care of you.

Poorly Ventilated Attics encourage mold growth

9/2/2018 (Permalink)

The main cause of attic mold is improper ventilation. In cold climates, when homeowners heat their homes in winter, hot air usually escapes through the attic.

This occurs efficiently in attics with proper ventilation, but attic mold can occur if the hot air meets the cold surface of the attic roof and creates condensation.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Excessive crawl space moisture can cause mold growth to occur

9/2/2018 (Permalink)

With excessive crawl space moisture, mold will grow at a rapid pace. Crawl space mold can be damaging to your home's structure, your flooring, and anything else located in the area. 

Mold survives on organic materials, such as wood, and when it's damp it provides the perfect environment for growth.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today

Use extra caution when navigating flooded roads during a storm

9/2/2018 (Permalink)

Driving on the roads during a storm doesn't seem like that big of a deal to some.  Getting home is often the biggest concern on someone's mind and choosing an alternate route just doesn't seem efficient.

When flood waters raise it is hard to distinguish just how high the water level is.  Underestimating the power of a few inches of rain has left more than one driver stranded in the middle of the river flowing road.

Always pay attention to the emergency ponderer's warning signs on roads and back trails.  Using extra caution when signs aren't present reduces the risk of being stranded as well.

When water levels flood roads and buildings sustain damage, SERVPRO is your choice for repair and mitigation.

Why SERVPRO?

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today